Readers of our blog often ask for copies of the Mexican consumer rights cards that we made last year for our friends and neighbors.
For those who have no idea what I’m talking about, it’s basically a card in English and Spanish that you can present to a business when they try to do something illegal, like add additional charges or a mandatory service fee to your final bill at a restaurant.
The card contains key sections of Mexico’s Federal Protection Law (Ley Federal de Protección al Consumidor) that are commonly violated, as well as the maximum fine. The purpose of the card is to educate the business, and of course, have the illegal charges removed.
Over the years, we have known dozens of people who have successfully used the cards to resolve billing disputes at a restaurants, bars and stores.
Last year, we uploaded the card templates to Vistaprint for those readers who wanted to purchase their own. Unfortunately, something went wrong with that link and it’s no longer available — but don’t worry. We came up with an alternative that should appeal to even our thriftiest readers.
Mexican Consumer Rights Cards in PNG Format
Here are the image files of both sides of the consumer rights card.
We included full color images for those folks who just want to save the images on their phone and black and white images for people who prefer to print their own cards.
PC users: Right click, and click “save image as”
Mobile users: Hold your finger on the image until the option to save it appears
Important: There are four images. Each image will have to be saved separately.
Learn More About Your Consumer Rights
Linda and I have been educating our readers about their rights as consumers in Mexico since this blog started over three years ago. If you’re not up to speed on the topic, and you would like to be, here are some links to relevant articles (click on the pic):
Let’s Wrap This Up
Whether you’re a tourist or a resident here in Mexico, there’s one thing that we all have in common — we’re all consumers. Learn your rights, carry them with you and don’t allow yourself to be cheated, overcharged or otherwise defrauded.