A Look at Mexico’s “Do Not Call” Registry

When we lived in the U.S., I registered both our cell numbers and our home phone number with the Federal Trade Commission’s National Do Not Call Registry. Although it wasn’t a foolproof system to avoid unwanted telemarketers from annoying us at all hours, it definitely cut down on the number of calls we received.

Now that we live in Mexico full time, and have for the past three years, we no longer have U.S. based phone numbers. We switched shortly after moving because the Mexico based cellphone plans were much cheaper.

It wasn’t long after we got our new numbers that we started getting calls from telemarketers — the only difference this time was that their sales pitches were all in Spanish.

Fortunately, Mexico has a law very similar to that of the United States that allows people to add their Mexican phone number(s) to a national do-not-call registry called Registro Público para Evitar Publicidad (REPEP).

They even have an online portal so you can do it yourself in less than a minute.

Registering Your Number Online

IMPORTANT: You can only register Mexican phone numbers. 

Step #1

Go to the official website: https://repep.profeco.gob.mx/index.jsp

Step #2

  • Click on the first option “registra tu número”

 

Step #3 

  • Enter your area code where it says “lada”
  • Enter the remaining 7 digits where it says “teléfono”
  • Enter the area code and the number with no spaces or dashes where it says “confirmación del número…”
  • Under “sectores”, choose the type of calls to avoid. For all of them, check “todos”
  • Hit the button that says “Registrar” and you’re all done.

Step #4 (Optional)

If you want to confirm that the information is in the registry, go back to Step #2 above and click on “consulta tu registro”. Enter your phone number and you’ll be able to see if it’s in the system.

Let’s Wrap This Up

Unless you’re a bored retiree who enjoys talking to strangers while working on his or her Spanish skills at the same time, I recommend adding all of your Mexican phone numbers to the registry.

We used to get several solicitation calls a week before we added our numbers and now we don’t get any.

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About the Author

Qroo Paul
Paul Kurtzweil (Q-Roo Paul) was a deputy sheriff in Florida for 25 years before retiring at the rank of lieutenant in 2015. He and his wife moved to Mexico looking to maximize their retirement income. They later started a blog called Two Expats Mexico (qroo.us) to share their experiences as well as information about the logistical and legal aspects of retiring south of the border.

28 Comments on "A Look at Mexico’s “Do Not Call” Registry"

  1. Great information, We are plagued with calls to our land-line!
    Doing this right now…

  2. Thanks Paul! Just got my local number this week and was wondering about this. Just registered it and it worked great.

  3. Nice information. How about an article on fideicomisos or real estate trusts, of which that you had when you bought your condo?

    You can address what they are and why, costs, can they be transferred to other institutions to avoid price gauging and so on. Thanks again for your articles.

    FYI, your comment registration is broken.

  4. Denis Laurendeau | September 25, 2020 at 8:27 am | Reply

    Thanks Paul, very useful.

  5. Can you use the Mexican based cells when you are in the states? Also how much does it cost? We have att states based cells and pay $70/month for both.we can use them in both countries.

    • Yes, we have AT&T Mexico and it works fine in the U.S. We use a plan that allows us to pay for 12 months and get 12 free. It comes out to about $9 USD a month that way and that includes all taxes and applicable fees. I’m have an upcoming post on the subject.

  6. Thank you!!!

  7. Jimmie Lee Zwissler | September 25, 2020 at 8:45 am | Reply

    Thank you..All done! Easy process.

  8. What is area code for a cellphone? I entered the first 3 numbers but no go,,

    • the LADA are the first three of your 10 digit number. Then put the other 7 in the next box. In the box below that, you put all 10 digits with no spaces or dashes.

  9. I tried registering my Mexican cell phone. I used the first 3 digits as the area code, or “lada.” After hitting the button to register, I received a message saying my “numero telefónico no es correcto. This is my phone and I know the number. Any ideas?
    Thanks,
    Nina Herrick, Ajijic, Jalisco

    • Sorry, I don’t have any ideas. I guess the good news is that they don’t even know your numbers exists so they can’t call you…lol. I just checked the site to register a friend’s cellphone and it was working fine, so I don’t think that’s the issue.

    • Mark may have an answer to this: “I saw several people saying they had problems registering their cell phones. As did I. Until I used the old cell phone system of xx-xxxxxxxx. In case that wasn’t clear, try using only the first 2 digits of the cell number as the area code.”

  10. I was able to register our home phone, but not our cell phones.

    • Mark may have an answer to this: “I saw several people saying they had problems registering their cell phones. As did I. Until I used the old cell phone system of xx-xxxxxxxx. In case that wasn’t clear, try using only the first 2 digits of the cell number as the area code.”

  11. Could it be different in Jalisco?

  12. Thanks! Excellent post!! Really, really tired of calls and messages at all hours of the day and night from Telcel telling me how they don’t share my information with anybody else (so where are all those annoying calls coming from?), and from Carlos Slim’s UnoVision TV network giving me the TV news 4-5 times a day, and from cold-callers from CDMX (anything with the Mexico City ’55’ prefix gets an automatic ‘don’t answer that call!’). So, thanks again. Your post absolves you from any mistakes you may have made at anytime in your past life (and future life too – an all-inclusive, so to speak). Good job.

  13. Excellent post, thank you so much!

  14. Hey Paul and Linda!
    Thank you for this! I registered our Landline and both Cell Phones in just a few minutes. Very easy and I never would have known about it unless you told me. Thank you very much. An old friend in Puerto Escondido has always advised us to not even try to listen to the sales calls. She maintains that they get so much as a hint of an affirmative answer, and they will sign you up for things and bill through your telephone bill. This will stop that cold.I am sharing this with her too!! Thanks again. Very Helpful.

  15. Hi Paul,

    I saw several people saying they had problems registering their cell phones. As did I. Until I used the old cell phone system of xx-xxxxxxxx. In case that wasn’t clear, try using only the first 2 digits of the cell number as the area code.

    Hope all are well, safe and happy.

  16. Ross Francis Guldenbrein (Paco) | September 25, 2020 at 2:57 pm | Reply

    That system in the US may have worked for a while, however it is VERY broken at this time in the US. We get unwanted calls daily and all of our phones are ‘registered’. Blocking an individual number here in the states, does no good, as the telemarketers use pirated numbers which change with each call. ¡Glad it works in México!

  17. I could not register my Mexican cell number – maybe it’s a Jalisco thing.

    • Mark may have an answer to this: “I saw several people saying they had problems registering their cell phones. As did I. Until I used the old cell phone system of xx-xxxxxxxx. In case that wasn’t clear, try using only the first 2 digits of the cell number as the area code.”

  18. We are in Ajijic, Jalisco. Was able to register our home phone, but not my cell.

  19. As with others could register only landline,not cell.,

    • Mark may have an answer to this: “I saw several people saying they had problems registering their cell phones. As did I. Until I used the old cell phone system of xx-xxxxxxxx. In case that wasn’t clear, try using only the first 2 digits of the cell number as the area code.”

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